nb88 Privacy Policy — Your Data, Your Rights

1 Introduction

nb88 ("we", "us", "nb88") is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains how nb88 collects, stores, uses, and shares your personal information when you register an account, make a deposit, play games, or interact with nb88 in any other way.

nb88 operates nb88.club and the nb88 mobile app as an online gaming platform serving players in Bangladesh. All personal data collected through these channels is handled in accordance with this policy. This policy should be read alongside our Terms and Conditions, which govern your use of the nb88 platform more broadly.

We know that privacy policies can feel like a lot of legal text. We have written this one to be as clear and straightforward as possible, because we think you deserve to understand exactly what happens with your data when you use nb88 — not just that something happens.

2 Data We Collect

nb88 collects personal data in the following categories:

nb88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required for responsible gaming purposes and with your explicit consent.

3 How We Use Your Data

nb88 uses your personal data for the following purposes:

• To create and manage your nb88 account, including verifying your identity and age.
• To process deposits and withdrawals via bKash and Nagad securely and accurately.
• To deliver the games and services available on nb88, including tracking your game history and balance.
• To detect and prevent fraud, money laundering, and other prohibited conduct on the nb88 platform.
• To comply with legal and regulatory obligations applicable to nb88 as an online gaming operator.
• To send you service-related communications, such as transaction confirmations and account notifications.
• To send you promotional offers and bonuses, but only if you have opted in to marketing communications.
• To improve the nb88 platform by analysing how players use our games and features.
• To provide customer support and resolve disputes or complaints you raise with us.
• To enforce our Terms and Conditions and protect the rights of nb88 and other players.

nb88 will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or being required to do so by law.

4 Legal Basis for Processing

nb88 processes your personal data on the following legal grounds:

• Contract performance: Processing your identity, contact, and financial data is necessary to provide you with an nb88 account and to process your transactions.
• Legal obligation: nb88 is required by law to verify player identities, retain transaction records, and report certain activities to regulatory authorities.
• Legitimate interests: nb88 processes technical and usage data to maintain platform security, prevent fraud, and improve our services. These interests do not override your privacy rights.
• Consent: nb88 processes your data for marketing communications only where you have given explicit consent. You may withdraw this consent at any time.

5 Data Sharing and Third Parties

nb88 does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following limited circumstances:

• Payment processors: bKash and Nagad receive the financial data necessary to process your deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations with nb88.
• Identity verification providers: When nb88 conducts KYC checks, we may share your identity documents with a third-party verification service. This data is used solely for verification purposes.
• Technology providers: nb88 uses third-party services for platform hosting, analytics, and customer support tools. These providers access only the data necessary to perform their specific function and are contractually prohibited from using it for any other purpose.
• Regulatory and legal authorities: nb88 may be required to disclose your data to government agencies, law enforcement, or regulatory bodies where required by applicable law or a valid legal order.
• Business transfers: In the event that nb88 is acquired by or merged with another entity, your data may be transferred as part of that transaction. You will be notified of any such transfer and your rights will be preserved.

All third parties with whom nb88 shares personal data are required to handle that data securely and in accordance with applicable data protection standards. nb88 does not permit third parties to use your data for their own marketing purposes.

6 Data Retention

nb88 retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. Specifically:

• Account and identity data is retained for a minimum of five years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of five years from the date of each transaction.
• Game history and session data is retained for two years from the date of each session.
• Customer support communications are retained for two years from the date of the last interaction.
• Marketing consent records are retained for as long as necessary to demonstrate compliance with consent requirements.

When your data is no longer required for any of the above purposes, nb88 will securely delete or anonymise it. Anonymised data — data from which you cannot be identified — may be retained indefinitely for analytical purposes.

7 Cookies and Tracking Technologies

nb88 uses cookies and similar tracking technologies on nb88.club and the nb88 mobile app. Cookies are small text files stored on your device that help nb88 recognise you, keep you logged in, and understand how you use the platform.

nb88 uses the following types of cookies:

• Essential cookies: These are required for the nb88 platform to function. They keep you logged in during your session and remember your preferences. You cannot opt out of essential cookies without stopping your use of nb88.
• Analytics cookies: nb88 uses analytics tools to understand how players navigate the platform — which games are most popular, where players encounter problems, and how long sessions typically last. This data is aggregated and does not identify individual players.
• Functional cookies: These remember your settings and preferences, such as your preferred language or display options, to improve your experience on nb88.

nb88 does not use third-party advertising cookies or allow ad networks to place tracking cookies on our platform. You will not see nb88-targeted ads on other websites based on your activity on our platform.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of nb88.

8 Data Security

nb88 takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, destruction, or alteration. These measures include:

• TLS encryption for all data transmitted between your device and nb88 servers.
• Encryption of sensitive data at rest, including financial records and identity documents.
• Role-based access controls that limit which nb88 staff can access personal data, based on their job function.
• Regular security audits and penetration testing of the nb88 platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Secure deletion procedures for data that is no longer required.

While nb88 takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you believe your nb88 account has been compromised, contact our support team immediately at [email protected].

In the event of a data breach that is likely to affect your rights or freedoms, nb88 will notify you as soon as reasonably practicable and will take immediate steps to contain and remediate the breach.

9 Your Rights

As an nb88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting our support team:

• Right of access: You can request a copy of the personal data nb88 holds about you at any time.
• Right to rectification: If any of your personal data held by nb88 is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that nb88 delete your personal data. This right is subject to our legal obligations — for example, we are required to retain transaction records for a minimum period regardless of your request.
• Right to restrict processing: You can ask nb88 to limit how we use your data in certain circumstances, for example while a dispute is being resolved.
• Right to data portability: You can request that nb88 provide your personal data in a structured, machine-readable format so you can transfer it to another service.
• Right to withdraw consent: Where nb88 processes your data based on your consent — such as for marketing communications — you can withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
• Right to object: You can object to nb88 processing your data for direct marketing purposes at any time. You can also object to processing based on legitimate interests, though nb88 may be able to demonstrate compelling grounds to continue.

nb88 will respond to all data rights requests within 30 days. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.

10 Children and Minors

nb88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If nb88 discovers that a player under 18 has registered an account, we will immediately close that account, void any transactions, and delete the associated personal data.

If you believe a minor has registered an nb88 account, please contact us immediately at [email protected] so we can investigate and take appropriate action.

11 Changes to This Privacy Policy

nb88 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make changes, we will update the "Last updated" date at the top of this page.

For significant changes that materially affect how we use your personal data, nb88 will notify registered players via email or an in-platform notification before the changes take effect. Your continued use of nb88 after any update constitutes your acceptance of the revised Privacy Policy.

We encourage you to review this page periodically so you are always aware of how nb88 handles your personal data.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the nb88 data team directly. We aim to respond to all privacy-related enquiries within 5 business days.

Email: [email protected]

When contacting us about a data rights request, please include your registered mobile number so we can locate your account and respond accurately. nb88 support is available 24 hours a day, 7 days a week.